Healthcare sector : digital solutions and services

Docaposte, together with its healthcare subsidiary Docaposte Santé, supports healthcare stakeholders with a comprehensive suite of industry solutions and trusted services, ensuring end-to-end governance of health data and its digital uses.

Hospital operations and care pathways: a comprehensive digital offering, from hospital to region

Docaposte Santé, a subsidiary of Docaposte and the health expertise arm of La Poste Santé & Autonomie, has been supporting healthcare stakeholders for over 25 years to:

Improve patient care
Streamline care coordination
Optimize the efficiency of support functions (administrative management, financial management, procurement and logistics, human resources)
Coordinate care pathways.

Docaposte Santé offers a comprehensive portfolio of digital solutions for healthcare providers and regional health stakeholders, including Agences Régionales de Santé (ARS, Regional Health Agencies) and Groupements Régionaux d’Aide au Développement de la e Santé (GRADeS, Regional Groups Supporting e Health Development).

This offering covers all areas of hospital operations: from hospital administrative management (billing, PMSI coding—French hospital activity classification, economic and financial management, HR, payroll, logistics, etc.) to care delivery (electronic health record, medical imaging, patient pathways, telemedicine, etc.).

> Discover Docaposte Santé’s offering

A set of interoperable trust services

From identity verification to long term data archiving, Docaposte’s trusted solutions—secure, sovereign, and ethical—enhance and integrate with industry software to strengthen digital trust among all healthcare stakeholders.

Identification

Identity verification services for patients, users and healthcare professionals.

Remote identity verification to simplify French National Health Identity (INS) qualification
Turnkey integration
Complies with regulations: PGSSI-S, eIDAS, ANSSI substantial level

Electronic signature

A single electronic solution for all validation circuits, with Docaposte’s FAST-Parapheur.

Security and confidentiality: eIDAS compliant
Interoperability with existing business software and rapid integration

Electronic archiving with probative value

An HDS certified Electronic Archiving service (SAE).

Legal value of documents and regulatory compliance (ANS referential, GDPR)
Integration into business processes
Reliable copy and destruction of paper originals
Optimized archive management and efficiency gains

As a specialist in digital trust and sovereignty, we design and operate customized end-to-end platforms to respond to the specific needs of healthcare players, in compliance with regulations and with a constant focus on the security of sensitive data.

The health sector is one of Docaposte’s priorities and is at the heart of our commitment to all members of society. “Tech & Trust by Docaposte” defines this commitment to provide ethical and responsible digital technology with the highest level of security. It embodies our ambition to contribute to French and European digital sovereignty through the solutions and infrastructure designed and operated by our teams.

Customized digital healthcare platforms

Expertise from A to Z / End-to-end X, from design to comprehensive service management (hosting, back-office, application maintenance, etc.)
SaaS mode industrial platforms, hosted on a sovereign HDS cloud
UI/UX expertise to create an optimal user experience
Integration of core services and repositories for the exchange of health data
Expert and highly secure management of ultra-sensitive and high-volume data flows and critical services
Very high availability, operating 24/7

Discover our platform designer offering