Improve client relations
The dawn of the digital age is a genuine source of opportunites involving a new approach to physical-digital client relations. Digitalization of user pathways, from client onboarding to customer service, opening a new client acquisiton and retention channel with a simple and intuitive experience.
Docaposte’s communication operations management solutions combine all physical and digital channels to help you better target your clientele.
Docaposte supports you with the development of digital usage in customer relations: chatbots, subscription, securing transactions, increasing conversion rates , …
Supporting your projects with consulting and managed services
Docaposte supports you with business, regulation, and digital transformation projects through audit and consulting services up to operational implementation (services and complete externalization of the project).