Accessibility

So that everyone can see, understand, navigate and interact with the Web

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Accessibility

What is digital accessibility?

"Web accessibility means that people with disabilities can use the Web. More specifically, Web accessibility means that the Web is designed so that people with disabilities can perceive, understand, navigate, and interact with it effectively, as well as create and contribute content to the Web. Web accessibility also benefits people without disabilities, for example older people with changing abilities due to ageing.

Web accessibility addresses all disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities."

Source : Introduction to Web Accessibility

At Docaposte, green IT is at the core of our CSR policies, which is built to respond to 3 major problems:

  • Working to ensure inclusion
  • Managing our environmental impact 
  • Putting ethics at the core of all our actions

Docaposte adopts a global approach to inclusivity as part of our commitments. Our committment is shown (in our work) on our website that caters towards accessibility to guarantee a simple experience for all. 

We consider the rights of every person to be able to benefit from the best service we can provide, regardless of their physical or mental abilities, their equipment/hardware or purpose on the Web.

Our website from the beginning has adhered to the strict norms and standards. It is also updated regularly.

In order to ensure long-lasting actions towards accessibilty, we have launched a few initiatives:

  • An inventory of the website via an accessbility check with WCAG 2.1AA 
  • Raising awareness and training our teams
  • Taking into account accessibility from the beginning of our web projects 
  • Support from accessbility experts

Navigating our site in 6 sections

  • Our solutions

  • Your sector

  • Your business

  • SMB (small and medium size business)

  • Partners

  • Our vision

  • Our solutions

  • Your sector

  • Your business

  • SMB (small and medium size business)

  • Partners

  • Our vision

Supporting your navigation

  • Breadcumb trail navigation

    Breadcrumb trails are at the top of the main content on every page except for the Home page.
    • Breadcrumb trails allow you to locate yourself in the tree structure of the website.
    • It indicates your progress made/path taken from the welcome page to your current page.
    • It also allows you to go back to the website's tree structure through links.
  • Site Map

    On all of the web pages, a site map is accessible by a link on the menu footpage.
    • This site map allows you to have an overview of the website.
    • It also allows you to directly access the page or section of your choice.
  • Search engine

    On every page, a search field is available on the top right corner.
    • When searching (for something), the search engine will list pages from the website that match what you are searching for.

Declaration of conformity

A compliance audit was carried out in January 2022.

Following the audit, graphical, editorial and technical improvements are made daily to optimise the accessbility of the site. 

In addition to this, to make our website more accessible to all, Docaposte will soon allow its users to use Facil'iti, a tool allowing users to personalise the site display according to their visual or cognitive needs.

Contact us about improvements

You can also help us to improve the website's accessibility by signalling problems that you encounter. To do so, please email contactcommercial@docaposte.fr