Docaposte's Code of Charter
Personal data protection and privacy protection
Why does Docaposte have a charter about the protection of personal data and privacy?
Under the framework of our internal and external activities, Docaposte is subject to regulations when applicable on the processing of personal data, in particular:
Law No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties,
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Docaposte places the protection of your personal data at the core of (all of) its activities and services. Docaposte endeavours to guarantee the confidentiality of its employees, clients, suppliers, prospects as well as third party beneficiaries' personal data - hereafter referred to as relevant parties. This charter on personal data and privacy protection (hereafter "The Charter" ) lays out our principles and guidelines on the protection of the personal data of relative parties and aims to inform them about:
The personal data that Docaposte collects and why,
The way in which your personal data is used,
The rights of relevant parties regarding their personal data.
This charter applies to all entities of Docaposte and is an annex to the company rules and regulations.
What action is Docaposte taking to protect personal data?
Docaposte is committed to protecting the personal data and privacy of the relevant parties from the design stage of new products or services which require processing of personal data. Measures have been put in place for security and to ensure the proper exercise of the rights of relevant parties regarding their personal data.
How does Docaposte use your personal data?
Docaposte undertakes to collect only information which is strictly relevant to its own data processing or that carried out on behalf of its clients. In the event of non-compulsory personal data being requested :
When the Docaposte Group acts as Data Controller, it will clearly inform relevant parties on the personal data required for said processing and that which can be voluntarily provided;
When the Docaposte Group acts as a subcontracter delivering services on behalf of one of its clients, Docaposte will inform its client that relevant parties must be informed of the personal data that is required for the data processing in question and that which is non-compulsory.
Personal data is collected directly or indirectly from relative parties according to planned processing operations and is used only for purposes which they have been made aware of or for processing purposes entrusted to us by our clients.
Personal data collection of underaged persons / minors
Some of our data processing involves underaged persons / minors. In this case, consent is required from parents or legal guardians.
Which departments or companies receive my personal data?
Your personal data may be transferred / transmitted to:
When the Docaposte Group acts as Data controller:
Docaposte's internal teams: departments that are responsible for data processing operations, including Human Resources, Administration and Finance departments;
Docaposte's subcontrators; technical service providers and sub-contractors;
Docaposte's commercial partners, only after informing relevant parties and providing them with the opportunity to oppose.
When the Docaposte Group acts a a subcontracter: only to teams responsible for personal data processing which has been entrusted to us by our clients.
Can my personal data be transfered outside the EU?
Your data at Docaposte is liable to data processing inside the European Union (EU) and territories outside of the EU. When the Docaposte Group acts as Data controller, it will inform relevant parties of the location of the processing of their personal data. When the Docaposte group acts as a subcontracter it is the responsibility of the client having entrusted Docaposte with the processing to inform relevant parties of the location of said personal data processing.
For certain specific services, Docaposte may use external subcontracters outside of the EU. Personal data used here is communicated strictly for use within the scope of the project. In this instance, and in compliance with current regulations, Docaposte demands that its subcontractors provide the necessary guarantees for the secure transfer and storage of personal data, for example by including standard contractual clauses to this effect.
How long does Docaposte store your personal data?
The length of time Docaposte stores your personal data is dependant on the level of data processing required. Docaposte is committed to storing personal data for the minimum duration necessary for processing, underpinned by laws and regulations imposed and applicable for the duration of data storage for processing.
Is my personal data protected?
Docaposte is committed to taking all required measures to ensure the security and confidentiality of your personal data and to prevent them from being damaged, deleted or accessed by non-authorised third parties. In compliance with its contractual obligations, data processing carried out by Docaposte is subject to auditing. In instances of personal data security incidents (destruction, loss, modification or disclosures), the Docaposte Group undertakes to report any such Violations of Personal Data:
to the CNiL or the relevant supervisory authority, depending on the nature of the relevant parties, when the Docaposte Group acts as Data Controller;
to the Data Controller when the Docaposte Group acts as a subcontractor.
What are the rights of relevant parties? / What are your rights?
➔ When the Docaposte Group acts as Data Controller
All relevant parties, including employees, clients, suppliers or prospective clients of the Docaposte group may, at any moment, exercise their rights as provided for in the applicable regulations concerning personal data processing and handling, subject to the following conditions:
Your right of access to personal data ; You have the right to access your personal data processed by Docaposte;
Your right to rectification: You have the right to amend or rectify your personal data provided to Docaposte;
Your right to object to processing and to receive marketing communications: you reserve the right to object to direct marketing from the Docaposte Group or to object to your personal data being processed;
Your right to erasure: you have the right to obtain deletion / erasure of your personal data
Your right to restrict processing: you have the right to restrict the processing of your personal data
Your right to data portability: You have the right to receive your personal data held by Docaposte in a digital format.
You can exercise your rights by writing to the following email: privacy@docaposte.fr. All demands must be accompanied by a personal identification document. Docaposte is committed to respond to all wanting to exercise their rights at the earliest convenience and in respecting legal deadlines.
➔ When the Docaposte Group acts as subcontractor :
Any relevant party whose personal data is processed by a client of the Docaposte Group which is the data controller may exercise their rights directly with the data controller of said client as provided for in the applicable regulations concerning personal data processing. The Docaposte Group when acting as a subcontractor, will work with its client data controller:
Either by providing all information in our possession to the data controller to respond to the request of the relevant person,
or to modify or delete your personal data at the request of the data controller, according to the conditions of the contract between the Docaposte group and the data controller.
When Docaposte receives a request from a relevant party for whom it is acting as a subcontractor, Docaposte will immediately transfer said request to the data processor and act according to the instructions of the data controller, in accordance with the conditions of the contract between the Docaposte Group and the data controller.
Does Docaposte have a data protection officer?
Docaposte is an integral part of the La Poste Group. The appointment of a Data protection officer demonstrates the importance the La Poste Group places on the protection, security and confientiality of relevant persons' personal data that it processes. The Docaposte Group, given the nature of its processing activities, and the La Poste Group, have appointed a data protection officer (DPO) to oversee all data processing activity. Docaposte's DPO has full delegation of authority from the President of the Docaposte Group. Docaposte's DPO works and collaborates closely with the La Poste Group's DPO.
Docaposte's Data Protection Officer (DPO) information: Email :privacy@docaposte.fr Postal Address: Madame la DPO Groupe DOCAPOSTE
Privacy-GDPR centre - ACI 6A1-602
45/47 boulevard Paul Vaillant Couturier
94766 Ivry-sur-Seine Cedex
Glossary
Each term beginning with a capital letter has the meaning which is given thereafter.
« Charter for the protection of personal data » and « Charter »: refer to the current Charter describing all the measures taken for the processing, operating and management of personal data and the rights of relevant parties concerned by said data processing.
« La Poste's Data Protection Officer (DPO) »: refers to the natural person, who according to GDPR article 37, has been designated by the La Poste Group to carry out the functions specified in GDPR article 38 and to undertake the tasks referred to in GDPR article 39 for all processing activity of the La Poste Group whether it is acting as data controller or subcontractor.
« Personal data »: all information relating to an identified or identifiable natural person. A "physically identifiably person" is a natural person who can be identified, directly or indirectly, by a username, such as a name or identity number, location data, online username, or to one or more specific elements of their physical, psychological, genetic, psychological, economic, cultural or social identity.
« Data Protection Officer (DPO) » refers to the physical person, who according to article 37 of GDPR laws, has been designated by La Poste to carry out the functions specified in article 38 of GDPR laws and to ensure the tasks referred to in article 39 of GDPR laws are carried out under La Poste and to ensure the quality of its data processors and subcontracters.
« Docaposte Entity »: refers to a subsidary of the Docaposte Group.
« Docaposte Group »: refers to the subsidaries of Docaposte and Docaposte SAS.
« Relevant parties »: refers to any identified or identifiable person whose personal data is subject to data processing. For example, employees, clients, prospective clients, suppliers, service providers, third party beneficiaries etc…
« Data controller »: refers to the natural or legal person, the public authority, the department or other organisation who, alone or with others, determines the purposes and means of data processing.
« Subcontracter »: refers to the natural or legal person, the public authority, the department or other organisation who, alone or with others, determines the purposes and means of data processing on behalf of the data controller
« Third party beneficiary »: refers to a relevant party indirectly linked to Docaposte butwhose personal data is processed by Docaposte within the scope of its contractual data processing activities.
« Processing »: refers to the operation or series of operations, carried out or not with the aid of automated processes and applied to any form of personal data, such as the collection, saving, organising, structuring, conservation, adaptation or modification, extraction consultation, use, commucation and circulation or other forms of provision, reconciliation, interconnection, limiting, deleting or destruction.
« Personal data breach »: refers to a security breach of your personal data, accidental or illicit, leading to the destruction, loss, modification, disclosure or non-authorised access to the personal data of a relevant party.
Docaposte's GDPR policy - Professional clients
Docaposte keeps its clients informed about the processing of personal data undertaken on their behalf in the scope of the activity or service provided to said client
In the scope of its implementation of the legal and regulatory provisions relating to regulation (UE) 2016/679 of the European Parliament and Council of the 27th April 2016 relating to the protection of natural persons with regard to the processing of personal data and on the free movement of such data, La Poste has appointed a Data Protection Officer (DPO) and each of its subsidaries, including Docaposte, has appointed its own DPO. Docaposte has also set up a GDPR-Privacy centre, under the responsibility of the Legal and Compliance division of the Docaposte Group.
Docaposte is committed to ensuring the protection, confidentiality and security of personal data which are entrusted to it.
Docaposte processes personal data in accordance with the contractual provisions agreed with its clients.
Docaposte ensures that individuals authorised to process your data commit to respecting its confidentiality or are subject to an obligation of confidentiality.
Docaposte trains its employees to respect applicable data privacy regulations and sets out a training plan each year incorporating the latest regulatory updates.
When Docaposte subcontracts its Client data processing, it demands the same personal data protection obligations as outlined in the contract between Docaposte and its Client.
Docaposte helps the Client, wherever possible, to fullfil its obligations to comply with requests from relevant persons seeking to exercise their rights.
Docaposte helps the Client to respect its security obligations, given the nature of processing and the information at its disposal. Docaposte will inform its clients, without undue delay, if it discovers any violation of personal data.
Docaposte maintains a register of all types of processing activities carried out on behalf of the Client. Docaposte will provide the Client with any information necessary in order to provide evidence of the fulfillment of its obligations.
Upon completion of a service and in accordance with the terms of the contract, Docaposte will delete or return personal data it has processed to the Client, subject to ongoing claims and legal and regulatory obligations.
Prospective client terms
Identity of the data controller and object of the information
Docaposte is a simplified joint-stock company, with its headquarters located at: 45/47 boulevard Paul Vaillant Couturier, 94200 Ivry-sur-Seine, with the unique ID - no. 493 376 008 (Créteil company register). Docaposte is represented by its president Mr Olivier Vallet. Docaposte is committed to ensuring the protection, confidentiality and security of your personal information and to respecting your privacy.
Your point of contact for data protection at Docaposte
In accordance with GDPR , Docaposte has appointed a DPO reporting directly to the DPO of the La Poste Group. You can contact them at the following address: privacy@docaposte.fr.
The purposes and legal basis of processing
Your personal data is collected directly from you or indirectly in the scope of events or exchanges of a professional nature. Your personal data is processed by Docaposte for marketing purposes:
To send you personalised advertising messages, including news about our products and services, special offers and invitations to events;
To reply to your request to exercise your rights regarding your personal data;
Follow our activities.
Types of personal data subject to processing
The type of personal data processed by Docaposte are, where appropiate, your email address, your telephone number, and where relevant, your first and last name.
The recipient of your personal data
The sole recipient of your personal data is Docaposte.
Your personal data will not be transferred outside of the European Union
Docaposte guarantees that your personal data will not be subject to any transfers outside of the European Union.
The retention period of personal data
Your personal data is stored for a maximum duration of one year from the last interaction you had with Docaposte.
Your personal data rights
Confirming to the applicable laws and regulations on the protection of your personal data, you have the right to access, delete, modify, and the right to portability of said data as well as the right to limit or oppose data processing. To exercise your rights, please contact the Marketing department at the following adress: privacy@docaposte.fr.
You can also unsubscribe from emails by clicking the 'unsubscribe' link at the end of all our emails or on doca.info/Docaposte_Pref.
Your right to lodge a complaint with the CNIL
You have the right to lodge a complaint with the French data protection authority (CNIL) via their website: www.cnil.fr
Docaposte's subcontracters
For purposes of data processing, Docaposte hires subcontracters. These subcontractors work with us and conform to General Data Protection Regulation (GDPR). The database development for Customer Relationship Management (CRM) of our clients and prospective clients are based in Ireland at SALESFORCE, conforming to GDPR laws and subject to Binding Corporate Rules (BCR). The sending of emails and data involved with email addresses, is handled by Oracle, who are based in Amsterdam. Oracle is subject to corporate rules.
No automated decision making
Docaposte ensures you that your data is not subject to automated decisions nor profiling.
Terms and conditions regarding data processing on this site
In accordance with the General Data Protection Regulation (GDPR), Docaposte takes personal data protection very seriously and places it at the heart of its business activities.
This policy lays out the principles and guidelines of personal data protection for users of the docaposte.com website.
Data controller
Your data is processed by Docaposte, a simplified joint-stock company capitalized at 102,000 Euros, with its head office at 45/47 boulevard Paul Vaillant Couturier, 94200 Ivry-sur-Seine, headed by Mr Olivier Vallet and with the unique identification number 441 022 878 (RCS / companies registry of Créteil).
The purpose of data processing
Personal data processing carried out via the website, relates to the use of contact forms made available to you. There are several types of form:
Two forms under the tab "Contact us". The first form directs you to customer services and the second to the sales department.
Forms intended for the solutions teams.
The website also directs the user to partner sites in order to promote Docaposte's different brands and offers, for commercial prospection and to process applications for published job vacancies. The data processing conditions are specified on each of our partner sites.
Legal basis for data processing
Our legitimate interest is the legal basis to process your data as described.
Recipients or categories of recipient of personal data.
Regarding the different purposes mentioned above, data collected through forms is intended solely for the use of employees of Docaposte who use support applications for processing. Docaposte, as data controller for data processed on its website, is not considered as a recipient of generated data when forms are completed by users of its website. The recipients of your data are:
SALESFORCES: Our sales, human resources and communications departments;
TALENTSOFT: Our recruiters, the human resources manager and other Docaposte managers;
ELOQUA: Application administrators and salespeople..
Data conservation period
Docaposte does not store any personal data on its website docaposte.com Your conservation period of your personal data on processing support applications is defined hereafter:
SALESFORCE: As our client, your data is stored during the duration of your contract. As a prospective client, your data is stored for 1 year from the date of the last contact and deleted thereafter.
TALENTSOFT: The personal data of users is stored for 1 year and automatically deleted past this date.
ELOQUA: As a client, your data is stored during the duration of your contract. As a prosprective client, your data is stored for 1 year from the date of the last contact and deleted thereafter.
Rights to personal data
Docaposte processes your data on the legal basis of legitimate interest without infringing on the invidual rights and liberties of relevant parties. Regarding the legal basis for data processing, we remind you that you can exercise the following rights under the European laws on data protection:
Right of acess: you have the right to obtain confirmation that Docaposte is processing or not your personal data. You also have the immediate right to access all of your personal data stored by Docaposte;
Right of rectification of personal data: if your personal data is processed by us, Docaposte takes appropriate measures to guarantee its accuracy for the purpose of which said data was collected. If your personal information is inaccurate or incomplete, you have the right to have it rectified;
Right to deletion and restriction of processing of your personal data: you have the right to request deletion of your personal information or to limit how it is processed;
Right to object: you have the right to object to the processing of your personal data.
The right to data portability rights does not apply to processing via the website. For all enquiries related to exercising your rights, you can contact Docaposte at the following address: privacy@docaposte.fr
Right to lodge a complaint with the CNIL
Docaposte reminds you that you have the right to complain to the authoritative body, the National Commission of Data and Rights (CNIL).
Contact and data protection officer
The appointment of a data protection officer demonstrates the importance Docaposte - La Poste Group ,places on the protection, security and confidentiality of its clients' personal data. If you have any questions concerning this confidentiality policy and our data processing activity, or if you would like to exercise your GDPR rights, please contact:
By Post:
DOCAPOSTE
Pôle PRIVACY-RGPD
45/47 boulevard Paul Vaillant Couturier
94200 Ivry-sur-Seine
Please consult our general policy, which lays out the way in which we process the personal data we collect and that you provide to us: Personal data charter
Please read this policy carefully, as well as the information thereafter, to understand our practices relating to the processing of your personal data.
Our commitments to the protection of the confidentiality of your personal data
Docaposte proposes a wide range of B to B products and services, both customized and off-the-shelf, to companies and public authorities. We place great importance on the privacy of visitors to our institutional website and to all natural persons who use its services. (hereafter referred to as 'relevant persons') With this privacy statement, Docaposte seeks to explain to you how it manages any of your personal data which may be collected on our site.
It contains important information about how Docaposte may use your personal data.
Why and how we use personal data
a. What is personal data?
Personal Data is any information that can be used to identify (directly or indirectly) a natural person, such as their name, telephone number, date of birth or IP address.
b. What personal data is collected by Docaposte?
The Personal Data collected will vary depending on the context of the Individuals interacting with DOCAPOSTE, the choices you make on our site. The data we collect may include the following:
Identification data: first and last name, e-mail address, postal address, telephone number, company name, function, sector of activity, company size; Connection data: IP address, location, browsing history; Device data: type of device used (computer, mobile, tablet).
c. If collected, for what purposes is your personal data used and how long is it retained?
The purpose of the processing
Docaposte uses the Personal data collected on its site, where applicable, for statistical purposes to improve its services, to communicate with you in a personalised manner through promotional and/or informational emails, invitations to events, surveys, campaigns on social networks and to offer you thematic content.
Retention period
The Personal Data of customers used for commercial prospecting purposes may be kept by DOCAPOSTE for a period of three years starting from the end of the commercial relationship. The Personal data of prospective customers may be kept for a period of three years from the date of collection by DOCAPOSTE or from the last contact with the prospective customer.
At the end of this three-year period, DOCAPOSTE commits to contacting the person in question again to find out whether he or she wishes to continue receiving commercial solicitations.
The absence of a positive and explicit response from the person in question, DOCAPOSTE agrees to delete or archive the said personal data in accordance with the provisions in force.
Name of the tool
Description
Retention period
Tarteaucitron
Saving user's consent choices
12 months
Facil'iti
Facilitate the browsing
Permanente (cookie local non-soumis au consentement)
Google Analytics
Used to analyse and improve the service
26 months
Google Tag Manager
Used to track marketing campaigns
26 months
Linkedin Insight
Optimisation of marketing campaigns: personalised tracking of the site's audience
13 months
Facebook Pixel
Optimisation of marketing campaigns
12 months
Eloqua
User tracking on the website and form hosting
12 months
Youtube
Audience tracking and integration of youtube videos in the content of the pages
13 months
Twitter Universal Website Tag
Following conversions
24 months
Matomo Analytics
Used to analyse and improve the service (anonymously)
12 months
d. Right of access, opposition, limitation, rectification, deletion, not to be subjected to an automated decision
You have the right to access your Personal Data, to object to its processing or to limit its processing, to request its deletion or rectification, particularly in the event of any errors. You can exercise your rights by e-mail, with a copy of any identity document: privacy@docapost.fr.
e. Where is your data stored?
Your data is stored in accordance with French and European legislation.
The site is hosted by Docaposte:
45/47 boulevard Paul Vaillant Couturier 94200 Ivry-sur-Seine
Tel : 01 56 29 70 01
The data of our provider Salesforce is stored in Germany and in France. (Germany (SFDC Germany Data Center GmbH) / France (SFDC France Data Centre Sarl)
Cookies
a. What is a cookie?
A cookie is a text file stored on your equipment (computer, telephone, tablet) when you visit a website. It allows its transmitter to identify your equipment in a unique way, during its period of validity and to keep in memory certain information relating to your visit, in particular, in order to simplify your navigation on our websites or to offer you content adapted to your interests.
b. What does DOCAPOSTE use cookies for?
Storing information you provide to a website: when you provide information on DOCAPOSTE websites, we store the personal data in a cookie to remember the information you have added. DOCAPOSTE saves you having to re-enter the same information each time you visit our websites. Optimisation: cookies are also used to optimise the performance of our websites and mobile sites. For example, they facilitate your navigation and help you find specific content more quickly. Areas of interest: DOCAPOSTE uses cookies to collect data about your online activity and to identify your areas of interest, so that we can provide you with content and/or advertisements suited to your preferences. Analysis: DOCAPOSTE uses cookies, for example, to count the number of unique visitors on a page or web service and to develop other statistics on the functioning of its services via third-party analyses.
c. What types of cookies are used on our sites?
Technical and navigation cookies
These cookies are used on all our websites, mobile sites and mobile applications. They help you navigate between pages on our sites and applications and expire automatically when you close your browser. You can choose to disable these cookies via your web browser, without affecting access to our services.
Audience measurement and navigation tracking cookies
This cookie is used on all of our websites and mobile sites. It is used to collect anonymous statistical data on the number of visitors to our websites and applications in order to improve their ergonomics and the user experience.
Social network share cookies
Some of our websites include social media cookies that allow content to be shared. We cannot control these cookies and the data collected by social media. For more information about these cookies, please see the privacy policies of each of these social media sites. The data collected by means of these cookies is used by DOCAPOSTE in accordance with their purpose.
Web tags and analysis services
DOCAPOSTE's web pages may contain electronic links and/or images known as web beacons, that we use to place cookies on our websites, to count users who visit these websites and provide quality services. In addition to placing web beacons on our own websites, we sometimes work with other companies to place our web beacons on their websites or in their advertisements. This helps us to compile statistics on how often a click on an advertisement on a DOCAPOSTE website results in an action on the advertiser's website. Finally, DOCAPOSTE's services may contain web beacons or similar technologies from third-party analytics providers, which help us to compile global statistics on the effectiveness of promotional campaigns or other operations. These technologies allow analytics providers to place and read their own cookies or other tags on your device, through which they can collect information about your online activities in applications, websites or other services. However, we prohibit these analytics providers from using web beacons on our sites to collect or access information that directly identifies you (such as your name or email address).
List of cookies used on the Docaposte.com site:
Google Analytics :
We use Google Analytics to collect information on how visitors use the site, and thus better understand their expectations. This allows us to constantly develop and improve our DOCAPOSTE website. Google Analytics records information about the pages you visit, duration of visit, referral pages, etc. We do not receive or store any personal information such as name or address: this cookie cannot therefore be used to identify you. We do not allow Google to use or share browsing data on our site with any third party. The expiry indicated below represents the lifetime of a cookie on your browser.
Name
Object
Retention period
_utma
Ce nombre généré aléatoirement est utilisé pour connaître le nombre de visiteurs uniques sur notre site.
2 years
_utmb
This randomly generated number is used (along with _utmc) to find out the average length of visits to our site.
30 minutes
_utmc
This randomly generated number is used (along with _utmb) to know when you close your browser.
End of session
_utmt
Allows you to contain request peaks in order to improve the user experience.
10 minutes
_utmz
This is a randomly generated number as well as information on how the site was reached by the visitor (via a link, via organic search or sponsored search).
6 months
You can choose not to provide data via Google Analytics cookies : https://tools.google.com/dlpage/gaoptout
LinkedIn Insight Tag :
We use the LinkedIn Insight Tag cookie to use LinkedIn features such as web audiences, conversion tracking, access to website demographic data, optimize advertising campaigns and analyze the professional characteristics of website visitors.
Name
Object
Retention period
UserMacthHistory
Cookie used to track users so that more relevant advertisements are presented based on their preferences.
6 months
bcookie
Cookie is used by LinkedIn to identify the browser ID. It is set from LinkedIn share buttons and ad tags.
13 months
lidc
Cookie used for routing.
1 day
lissc
Cookie used to track the use of integrated services.
12 months
Lang
Cookie remembering the language version selected by the user of the website.
Session
Eloqua :
We use Eloqua as marketing automation tool (activated via Google Tag Manager).
Name
Object
Retention period
ELOQUA
This cookie, set by Eloqua, is used to transfer contact information collected via web forms to databases for professional solicitation purposes.
13 months
ELQSTATUS
This cookie is set by Eloqua and is used by some of PwC's websites, to understand what content key contacts have viewed and what content is of interest to those people. It is set on your first visit to the relevant website and is updated on your subsequent visits.
13 months
SAMESITESET
Allows the transfer of cookies from the current site to a lower level site.
13 months
TarteAuCitron :
We use the TarteAuCitron tag manager in order to better manage the consent of our users and all the cookies associated with the DOCAPOSTE website, in accordance with the recommendations of the GDPR.
Expiration of the cookie : 12 months
Youtube.com :
YouTube or Google features may be integrated into the DOCAPOSTE website and are likely to place YouTube cookies. For this website, these cookies enable the secure playback of YouTube videos and their display.
Name
Object
Retention period
PREF
Registers a unique identifier used by Google to keep statistics on how the visitor uses YouTube videos in different websites.
8 months
VISITOR_INFO1_LIVE
Attempts to estimate user bandwidth on pages with embedded YouTube videos.
179 days
YSC
Registers a unique ID to keep statistics of YouTube videos viewed by the user.
Session
Facebook :
We use the Facebook pixel to use Facebook features such as web audiences, conversion tracking, access to website demographic data, optimize advertising campaigns or analyze the professional characteristics of website visitors.
Name
Object
Retention period
_fbp
Used for same site connections.
3 months
Facil'iti :
We use Facil'iti for more comfortable browsing, by customizing the display of this website via filter choices.
Nom
Objet
Expiration
ws.facil-iti.com
Data stored only locally (no data exchanges)
Permanent
Google Tag Manager :
We use Google Tag Manager to insert specific Tags and track web audiences, conversions, gain access to website demographic data, optimize advertising campaigns or analyze the professional characteristics of website visitors. Not all cookies are listed.
Name
Object
Retention period
_ga
Data stored only locally for Google Analytics
24 months
_ga_TXDRY0GPML
Data stored only locally for Google Analytics
24 months
_gcl_au
Data stored only locally for Google Analytics
3 months
test_cookie
Data stored only locally for Google Marketing Platform (doubleclick.net)
15 months
Twitter :
We use Twitter Universal Website Tag to track web audiences and conversions and to optimize advertising campaigns.
Name
Object
Retention period
personalization_id
Data stored only locally for twitter.com
24 months
muc_ads
Data stored only locally for t.co
12 months
Matomo Analytics :
We use Matomo Analytics to track traffic with the aim of knowing how visitors use the website, completely anonymously.
Matomo Analytics as we use it falls within the scope of consent exemption.
d. How long are cookies kept?
The data collected by the audience measurement cookies deposited directly or indirectly by DOCAPOSTE is kept for 13 months (excluding Google). Consent and refusals given for the activation of cookies will be kept for a period of 12 months.
e. How to manage the use of cookies from your browser?
The configuration of each browser is different. It is usually explained in the help menu of the software. You can also find out how to change your cookie preferences by consulting the online help: