A pioneering strategy built on support and innovation
By focusing its strategy early on trusted digital solutions, Docaposte has, over the years, established itself as a leading player in the adoption of responsible and secure digital practices.
This transformation, made essential by major societal challenges, is based on a “symmetry of attention”: a careful balance between supporting employees and supporting clients.
Olivier Vallet, CEO of Docaposte since 2017, explains :
"Digital transformation is driven by change management. That’s why we have made sure to support our clients as well as our employees, to explain the purpose of this digitalisation, how it would create value, foster innovation, and deliver new services."
A culture of trust at the heart of our story
Our culture of trust is rooted in a long history of serving society. As the digital subsidiary of the La Poste Group – a historic public service actor recognized for its close relationship with citizens and businesses for several centuries – Docaposte builds on this heritage to create a sovereign, useful, secure, responsible digital environment that serves everyone.
This unique positioning, at the crossroads of the public sector, technology, and responsible innovation, makes Docaposte a leader in the French market for digital trust and sovereignty :
- #1 in electronic vote, digital archiving, electronic signature, and electronic registered letter.
-The only eIDAS-qualified provider covering the full range of trusted services.
-Ranked 6th in revenue in the French 2025 Observatoire de la Filière de la Confiance Numérique (ACN).
