Client onboarding

Secure remote client onboarding

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Client onboarding

Choose from multiple methods to verify your client's identity and to secure client onboarding remotely. Among Docaposte's wide range of solutions you will find one that fits. 

The challenge: to intake new clients remotely via an intuitive, fast and secure pathway.

Secure your client onboarding

  • RIVS & RIVP identity checks

    • Simple checks, with the eIDAS substantial level of assurance, equivalent to a face-to-face identity check
    • In the process of being RIVP certified by ANSSI (French National Agency for the Security of Information Systems)
    • Established for over a year for qualified electronic registered mail at 'substantial' level
    • Expert operators, with more than one million remote identity checks made
  • Electronic signature

    • Simple electronic signature
    • Advanced electronic signature (based on a qualified certificate)
    • Qualified electronic signature (certification in progress)
  • Online Registered Letter

    Send and receive your registered mail, in dematerialized form. No more paper, no more waiting
    • Secure solution
    • Save time and money
    • Paper or digital format depending on the recipient's situation
  • La Poste's Digital Identity service

    • Both proof of identity and a universal connection method
    • Simple, fast and secure: strong authentication identity check
    • First'substantial' electronic identity service certified by ANSSI
    • Associated with France Connect to offer connections to more than 900 services

ID360: a unique remote identity verification service

Benefit from all methods of remote identification and authentification in a single integration? It's possible with our innovative ID360 platform.

  • Interoperable platform, easy to integrate
  • A large choice of identification methods in a single integration
  • Several levels of verification assurance: reinforced, secure, and substantial (eIDAS certified)
  • Entirely configurable pathways with different levels of assurance according to the chosen verification methods
  • Additional document capture

The diversity of methods, levels of assurance, and challenges complexifies identification and authentification, both internally and externally.


To respond to this diversity, Docaposte has created and launched ID360, a complete service, with a unique point of entry responding to all types of usage.


The ID360 platform guarantees complete identity verification, modular and personalizable, and facilitates onboarding new clients with a secure and streamlined service.


> Discover the ID360 platform

ID360 is a single platform and point of contact, for numerous pathways. It allows for storage and archiving of evidence files at probative value for 10 years.

A complete onboarding service at your disposal

  • RIVS & RIVP identity verification

  • Simple, advanced and qualified electronic signature

  • Online Recommended Letter

  • La Poste's Digital Identity service

  • Payment solutions

  • Document verification

  • Digital archiving at probative value

  • RIVS & RIVP identity verification

  • Simple, advanced and qualified electronic signature

  • Online Recommended Letter

  • La Poste's Digital Identity service

  • Payment solutions

  • Document verification

  • Digital archiving at probative value

Contact an advisor

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