Platform designer and operator

Platform designer and operator Contact an advisor

A leader in digital trust, Docaposte imagines, designs and operates intermediation platforms to facilitate communication and exchanges between actors in the same ecosystem, whilst respecting regulations and ensuring the secure management of sensitive data.

Platforms that respond to your needs

Docaposte manages the end-to-end design of its service platforms for professionals or individuals and looks after daily operation
Docaposte uses its own trust services and infrastructures built on its business and technological know-how
Docaposte develops platforms that unite an ecosystem whilst ensuring daily operation of sensitive business data repositories (pharmaceutical data, vehicle insurance data, French trade register...)

Co-constructed with our clients, our platforms contribute to accelerating performance via the implementation of secure services and digital exchanges.

Centralize, structure and store data on highly secure servers, before sharing it with users according to set rules, and develop new high-added-value services.

Why choose Docaposte?

A trusted third-party and French leader in digital trust
Sustainable operator, subsidary of La Poste Group
Complete control of platform lifecycle
Expert in trust solutions and technology platforms
Business and regulatory compliance
Recognized know-how in integration , data management and sensitve data
Respecting the La Poste Group's data charter for ethical data usage
Certification policy
Sovereign data hosting in France

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Seamless design and operation

Thanks to the unique combination of its assets and the power of its digital infrastructure, Docaposte has the necessary business and technological know-how to design all types of platforms responding to its clients' needs.

Docaposte works on the entire lifecycle of the platform: from its design to its operational maintenance, including service outsourcing (client support, invoicing & sales administration, payment).

Our solutions and infrastructures are designed and operated by us in France.

Customizable services

As a close partner, Docaposte has developed a large range of technological solutions and support.

Support at each step
- Design and Design system
- User experience (UX/UI)
- Development and integration
- Operation and application maintenance
- Change management
Assembling different solutions
- Trust solutions that are 100% Docaposte
- Open source solutions
- Third party solutions
- Customized development
- Data and Business Intelligence
- Data and Business Intelligence
Service operation
- Verification of business and regulatory compliance
- Management and intermediation of business flows
- Management and operation of repositories
- Outsourcing of high-value business services (document processing and examination)
- User support
- Secured hosting in France
- Invoicing, payment, sales administration

The user experience is our priority. To simplify and streamline journeys, Docaposte brings UX/UI experts to your projects.

Experience and service design

More than 80 experts at your service:

Ideation workshops, design thinking, innovation
Evaluation and definition of user pathways
Interface overhaul
Definition of a design system
User tests

Optimize the creation of your platforms

We offer proven low-code technology to accelerate platform development. There is no more need to "code": you can personalize and orchestrate your services more easily by using our know-how in integration and designing customized platforms.

Omnichannel digital window
The omnichannel digital window is the first step of digitalization for client pathways to facilitate requests (clients, suppliers, partners…) and their processing by your teams:
- Designing of a user portal
- Creating a client pathway
- Implementing back-office jobs to validate and direct requests
- Solutions in SaaS mode with secured hosting in France
Our technology hubs ➜
Digital Hub
We create digital pathways using a service orcherstration platform with our trust solutions:
- Orchestrating all types of flows (documents, objects, events)
- Orchestrating incoming, internal and outgoing flows
- Integrated trust solutions (electronic signature, storage...)
- Solution in SaaS mode with secured hosting in France
The digital Hub ➜
Trust infrastructure
The power and durability of our digital infrastructures:
- Secured hosting and certified ISO 27001 in France
- Cloud hosting
- Hosting sensitive data (health data…)
- 4 high-availability data centers
Our trust infrastructure ➜