Incoming mail management
Access your documents and mail remotely and at any time to facilitate processing
Through our dematerialization and externalization solutions, free yourself from constraints linked to mail management and dedicate yourself to your core business.
End-to-end support
Work on your files or mail, even remotely, without needing to reference to physical documents. Our different modules aim to:
- Optimize exchanges both internally and externally
- Facilitate the visibility of communications
- Guarantee the traceability of exchanges
- Work with solid solutions adapted to your organization and which respond to your needs, whatever business you are in
As an expert in managed services and digital solutions, Docaposte can provide end-to-end support, from diagnostics to digitalization including mail management and the intelligent digitization of exchanges.
What incoming mail management solution is right for me?
Docaposte offers different solutions in dematerialization, outsourcing and scanning of incoming mail.
Dematerializing incoming mail in 4 steps
- Digitizing your documents
- Automatic extraction of useful data
- Distribution to the correct recipient and storage
- Integration in an EDM system or your business applications for consultation
Managed mail services
- Managing all mail flows, physical or electronic including registered mail
- Dematerialization of incoming mail flows
- Courier and shuttle management
- Outgoing mail management from enveloping to distribution, mass mailing and optimized postage
Intelligent digitization of incoming mail
- Document capture by Automatic Document Recognition (ADR)
- Exploiting document data with Automatic Document Reading, Optical Character Recognition (OCR), and artificial intelligence (AI)
- Optimizing your business processes
Why entrust your incoming mail management to Docaposte?
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Increase productivity by facilitating access to information for your business teams
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Reactivity when time is short
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Streamline exchanges with pre-processed mail
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Externalize lower added value tasks
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On-site or off-site services
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Data traceability, confidentiality and security
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Increase productivity by facilitating access to information for your business teams
![]()
Reactivity when time is short
![]()
Streamline exchanges with pre-processed mail
![]()
Externalize lower added value tasks
![]()
On-site or off-site services
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Data traceability, confidentiality and security
Customer experience management and managed services
Omnichannel customer experience management
- Facilitate onboarding pathways
- Optimize your business processes
- Reduce subscription and transaction times
- Communicate more efficiently
- Adapt points of contact upon request
- Develop new personalized services
Managed services
- Focus on your core business
- Delegate your business processes to a leading digital trust and BPO player
Dematerialization and mail management
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More than 10,000
incoming items processed each day
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More than 400
in-situ contracts
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Nearly 1,800
employees operating on client sites
