Service Outsourcing

Call upon an expert of industrial-scale externalized services to streamline workflow management and data processing

Service outsourcing for better performance

You have everything to gain by calling upon an expert provider of service outsourcing for over 40 years.

Externalization as a development opportunity for your business

Enterprise publishing

In a context of decreasing postal usage, businesses are increasingly externalizing their outgoing flows. Docaposte supports the processing and optimization of these flows and also offers innovative services.

Enterprise publishing

Direct Marketing

To boost average basket size and increase loyalty, capitalize on the mix of hyperpersonalized messages and innovative supports.

Direct Marketing

Incoming mail management

Through our dematerialization and externalization solutions, free yourself from constraints linked to mail management and dedicate yourself to your business expertise.

  • Dematerializiation of incoming mail
  • Externalization of mail management
  • Intelligent digitalization of incoming mail

Incoming mail


Confronted with an increase in exchange flows, externalization and automation of repetitive tasks allow you to focus on your competitive, regulatory and customer relation challenges.

  • Back Office/Front Office outsourcing
  • Grant and Aid management


Outsourcing in a few words

  • Delegation of all or parts of a flow or process

  • Industrial capacity through our production centres

  • Services performed on client site or on an industrial site

  • Commitment to results for optimal client satisfaction

Service outsourcing in a few figures

  • 1,800

    employees based on client sites

  • No.1

    in enterprise publishing

  • 1 in 3

    letters in your mailbox is produced by Docaposte

  • +1.2 billion

    pages printed each year

  • 1,000

    clients across all sectors