Work and Social care

Accelerating the digital transformation of the work ecosystem, vocational training, retirement and social care for the benefit of citizens

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Digital transformation, a key challenge for public policy in employment and solidarity

Public employment policy, training and social policies are at the heart of social challenges and citizen concerns, whether this be improving the quality of life for people in poverty, people with disabilities, the elderly, children or families, or helping people get back into employment and creating a competitive economy.

For institutions, citizens and professionals, digital technology is central to providing support, improving access to rights and modernising how services operate.

Promoting intelligent data management also facilitates decision-making, reduces the time spent on recurring tasks and makes public policy management more objective, which benefits both officials and citizens.


Docaposte, a trusted partner for a more inclusive society

Work, training, parenthood, retirement, solidarity, inclusion and social assistance: Docaposte's Work and Social Care division supports major public-sector players in implementing tailor-made solutions that simplify organisation and improve the quality of services provided to citizens at all key moments in their lives.  

Making digital life easier, administering and managing public aid, digital trust and combatting fraud… By drawing on our experience with public policy stakeholders in vocational training, return to work programs, inclusion, benefits and pensions, we offer tailor-made support to meet the demands of an inclusive, sustainable and high-performance society.

Our public policy expertise

Work and employment

Vocational training

Pensions

Parenthood

Inclusion and social assistance

Civil service and Benefits

Solutions adapted to all your needs

Tailor-made solutions

  • Sovereign platforms for sensitive data exchange
  • File processing platform
  • Identification and security solutions for business processes
  • Cybersecurity solutions
  • Artificial Intelligence and Data
  • Cloud strategy and implementation
  • Digital back office to support staff and users
  • UI & UX design and redesign of public services
  • Customised physical, digital and hybrid electronic voting
  • Digital transformation and IS strategy consulting

Packaged solutions

  • Electronic document management
  • Digital vault
  • Electronic signature solutions
  • Electronic registered letter
  • Citizen relationship management

Our engagement in a few figures

  • 100,000 people

    Monthly existence checks

  • 2,700,000 La Poste Digital IDs

    Created for the ‘Compte Personnel de Formation’ (Personal Training Account)

  • 5M voters in professional elections

    Organised on behalf of government ministries

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