Identity Verification

Who are your customers and how can you guarantee their identity in the digital world?

Contact an advisor

Securing your bank onboarding processes, speeding up rental application processing, simplifying your recruitment workflows… with Docaposte, identity verification has never been more seamless.

A Secure Digital Identity

In just a few decades, we have moved from the physical world to the digital world and with it, the need to verify people's identities online. The challenge now lies in combating digital fraud while ensuring a smooth journey for your customers, regardless of your industry.

 

  • Banking sector: Your customers can open a bank account in just a few clicks, in full compliance with AML/CFT regulations
  • Public sector: Leverage pre-registered digital identities to facilitate access to all your services
  • Healthcare: Simplify the patient journey during hospital pre-registration

Docaposte, a Pioneer in Digital Identity

Docaposte was one of the first providers to offer a digital identity solution. Beyond simple identity verification, Docaposte offers journeys fully tailored to your risk profile and regulatory requirements, while delivering a simplified user experience. With our comprehensive approach to identity verification, you can adapt to your customers' profiles by choosing the type of verification you wish to implement.

Which Verification Should You Choose?

PVID-Certified Digital Identity

  • Perfectly suited to the finance and healthcare sectors that require a substantial level of verification, equivalent to in-person checks
  • Our identity verification-trained experts will remotely and online validate requests to guarantee a high level of security in accordance with the ANSSI framework

Pre-Registered Digital Identity

  • Already 7 million pre-registered digital identities, guaranteeing a substantial level of assurance in accordance with the ANSSI framework
  • Once validated, the identity can be reused for authentication, accelerating access to your services
  • Perfectly suited to regulated sectors

Instant Digital Identity

  • Powered by a high-performance AI engine, providing a validated identity in just 10 seconds
  • No disruption during your customers' online subscription journey — identity verification available 24/7

Digital Inclusion Journey

  • If your customers prefer not to verify their identity online, offer them an alternative solution that allows them to send their documents by post
  • Documents are then reviewed by our experts, or customers can complete the process in person at a post office branch

Age Verification

  • Verify your users' age without revealing their personal information
  • You receive only the verification result, allowing your users to access your platform anonymously if they meet the eligibility criteria

How to Choose the Right Identity Verification Solution?

Discover our infographic (FR)

A Journey Completable in 3 Minutes

5 seconds, that's how long a liveness check takes. 2 seconds for a facial comparison. Our powerful, trained AI engines significantly reduce verification times.


You can configure your checks from a wide range of options, from ID document capture to random challenges and facial comparison. Depending on the checks configured, your customers can complete their journey in under 3 minutes, reducing drop-off rates.

A 100% Customisable Customer Journey

You can personalise journeys by selecting the verification type suited to your customers' profiles or your regulatory requirements. Entirely API-based, you can configure your brand colours and logos, or easily embed the journey link in your:
  • Website
  • Mobile application
  • Emails or SMS via a link
  • QR Code

All verification data will be fed back into your information system, allowing you to easily monitor check performance and ensure operational efficiency. You will also be able to access the proof file with evidentiary value in the event of a dispute.

Designed for the comfort of end users, your customers can complete their journey in just a few minutes, wherever they are.

A Customer Journey Tailored to Your Industry

Banking & Insurance: KYC, secure your onboarding journeys

Fintech: Accelerate onboarding in full compliance

Healthcare: Simplify the patient journey

Property management: Speed up application processing

E-invoicing: Meet PDP regulatory requirements

Transport: Verify the identity of your passengers

Websites: Verify the age of your users

Our Technologies in the Fight Against Fraud

Our technologies are based on three-level checks:
  • Authenticity (2D document analysis, external source verification)
  • Consistency
  • Integrity

Presentation attacks, video injection, deepfake injection, tampering attacks, document forgery, we combine technology and expert controls to combat fraud.

Our verification methods are multiple: automated checks, individual and cross-referenced checks, OCR, AI, and we can also retrieve data from external databases such as Digiposte, ensuring the authenticity of the data.

Broad Document Coverage

Driving licences, residence permits, our verifications are based in particular on a dual MRZ (Machine Readable Zone) and VIZ (Visual Inspection Zone) check.

Rely on our solutions to also collect or verify:

  • Proof of address: rent receipts, property tax notices
  • Proof of income: payslips, tax notices
  • Proof of situation: employment contracts, company registration extracts (Kbis)
  • Health documents: health insurance cards (carte vitale), mutual insurance cards
  • Bank details: RIB (bank account details)
  • Other documents: vehicle registration certificates

Thanks to our technologies, we can cross-reference numerous pieces of information in seconds and accelerate application processing times:

  • Verify that the last 2 digits of the health insurance card are consistent with the first digits
  • Ensure that the information on the health insurance card (gender, month and year of birth, place of birth) is consistent with the identity document
  • Validate rental application documents by collecting all required information

We also offer legal entity verification, checking the consistency between the Kbis and the legal representative as a natural person.

Identity Verification by the Numbers

9 million+

digital identities created

15,000+

digital identity verifications performed every day

#1

fastest instant digital identity solution on the market

195

countries covered

3 minutes

to complete a verification journey

Our Certifications

Contact an advisor

* The fields marked by an asterix are compulsory.

e.g. robert.smith@gmail.com

e.g. 33654238935

e.g. Your offer interests me...