Local government - Docaposte

Digital transformation of local government: a major challenge for the future

In an increasingly digitalised world, local authorities face a major challenge: adapting to new technology to better serve citizens and to optimise their own operations. From digitalization of user services to data-driven management of public policies and the simplification of internal processes, digital transformation impacts local authorities across the board.

At your side to optimise your organisation and citizen relations

Docaposte has been active for many years throughout France supporting local authorities in digitalization projects.

We support you in all the changes you make, be this transforming your organisation, adapting to new regulations or integrating digital technologies to respond more effectively to the needs of your citizens.

Docaposte's Local government division contributes to the performance of local authorities by focusing its activity on 5 public policies: Performance, Planning, Water sanitation and waste, Agriculture and Tourism.

Our public policy expertise

Regional government performance

Offer turnkey services enabling local authorities and their satellite bodies to be free from the technical difficulties of digitalization and concentrate on the organisational, business and change management aspects.

Planning across regions, towns and rural areas

Contribute to the public interest mission of reducing geographical inequalities through trust solutions that make it easier to organise local players facing issues of regional cohesion, development gaps within cities and the digital divide.

Agriculture

Lead digital transition projects through secure data management and the implementation of digital platforms to help respond to major agricultural issues.

Water, sanitation, waste

Support local authorities and public bodies with their internal organisational challenges related to water, sanitation and waste management, guaranteeing citizens ideal sanitary conditions.

Tourism

Make regions more attractive by simplifying user experience through the dematerialization of consultation and reservation processes and internal organisation of public bodies in the tourism sector.

Our support in a few figures

6,500
customers
100,000
users
12
régions as customers
56
départments as customers
3780
municipalities as customers
10
major cities
8.8 million
documents processed in 2023
67 million
data transfers since 2006
9.4 million
documents signed and sent remotely in 2024

Our trusted offers

1/Packaged Soutions

AI solutions for administrative management
Secure remote data transmission
Electronic mail management
Electronic signature solutions
Electronic registered letters
Citizen relationship management
'Pack Cyber’ cybersecurity solution
Electronic voting
Electronic archiving

2/ Customised services

Service platforms
Sovereign Cloud service
UI & UX design
Digital transformation consulting
AI training and consultancy
Cyber consulting and support
Back office for processing grants and subsidies