Digitalization of customer and supplier cycles

Automate and digitalize all your O2C and P2P processes

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Digitalization of customer and supplier cycles

After the mandatory switch to electronic invoicing on 1 January 2020 for all companies invoicing public administrations, electronic invoicing will also be imposed on BtoB exchanges according to a progressive timetable, between 1 July 2024 and 1 January 2026. Don't wait any longer and anticipate these regulations to take advantage of the benefits of digitizing your customer and supplier cycles now!

Why digitize your O2C and P2P processes

The automation and digitalization of order-to-cash (O2C) and procure-to-pay (P2P) processes have become essential to maintain a company's competitiveness.

  • Increased productivity

    Save time by optimizing and streamlining your business processes. The aim is to focus on higher value-added tasks.
    • Optimized payment times

      Through better management and efficiency of the customer cycle process, you can improve your cash return and increase your cash flow.
      • Automated controls and payments

        Better management and efficiency throughout the supplier cycle process, enabling you to reduce the cost and time taken to process supplier invoices.
        • Improved customer and supplier relationships

          Avoid disputes by improving the customer experience and streamlining exchanges with your customers and suppliers, to strengthen loyalty and partnership policies.

          Benefit from the most complete solution on the market

          Illustration
          • Ability to adapt to your technical and organisational constraints
          • Suitable for all types of companies: VSEs, SMEs, ETIs, large companies
          • Several access modes: configurable solution, packaged solution, access to our APIs
          • Interoperable technology platforms to facilitate integration with your business software
          • Complete process from order management to reception and payment management
          • Innovative and cutting-edge technologies: ADR, IA, RPA,
          • Dedicated customer portal to improve customer relations
          • Supplier portal for better portfolio management and automated invoice processing

          Customer and supplier cycle management

          Illustration

          At the heart of your business, you can oversee and manage your order-to-cash and procure-to-pay chains:

          • Automation of order, invoice and data processing
          • Data centralization and controls
          • Automation of validation circuits
          • Payment of invoices
          • Dematerialization of flows
          • Multi-channel distribution
          • (...)

          The benefits of our offer

          • Improved customer satisfaction and higher growth

          • Decrease in time to process errors and disputes

          • Centralized monitoring and control of flows

          • Better visibility of expenses and purchases

          • Customer satisfaction at the heart of the process

          • Improved company/supplier relations

          • Upskilling of teams

          • Reliability of controls, reconciliation between supporting documents and invoices

          • Improved customer satisfaction and higher growth

          • Decrease in time to process errors and disputes

          • Centralized monitoring and control of flows

          • Better visibility of expenses and purchases

          • Customer satisfaction at the heart of the process

          • Improved company/supplier relations

          • Upskilling of teams

          • Reliability of controls, reconciliation between supporting documents and invoices

          Why choose Docaposte?

          • Expert in assisting companies with digital transformation

          • Technological know-how and development from a key player in the market

          • Leading the way in digital trust

          • Customer cycle management solutions tried and tested by our customers

          • Interoperable solutions, in full compliance with current regulations and in advance of future ones

          • 20+ years of experience in electronic invoicing

          Contact an advisor

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          e.g. Robert

          e.g. Smith

          e.g. Docaposte

          e.g. robert.smith@gmail.com

          e.g. HR assistant

          e.g. 33654238935